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Last Updated: 6/1/2022


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.staalx.com (the Site”).



The security and confidentiality of your personal and your company’s information is important to us. We have the latest security measures to protect that information from unauthorized access or disclosure. We use electronic data encryption and use servers that are kept in a secure, restricted areas. We also limit access to personal information to employees who need access to the information in order to provide proper account services.

We don’t sell any information you provide to third parties. All transactions within the site are confidential, unless we have your special permission from the user to share them.

StaalX's e-commercial model constitutes that buyers and sellers on the site remain anonymous to each other to avoid any marketing conflicts or disclosing any confidential inventory information that can be abused by parties.

StaalX does not disclose its buyers and sellers to any user of the site.


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.”

We collect Device Information using the following technologies:

- Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- Web beacons,” “tags,” and pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a sale or purchase or attempt to make a trade through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as Order Information.”

When we talk about Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you;

Screen our orders for potential risk or fraud. We may use newsletters via e-mails to distribute company and industry happenings. You can always opt-out from these newsletters.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal and Company Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Please note that we do not alter our Sites data collection and use practices when we see a Do Not Track signal from your browser.


We use third-party service provider for payment processing. We will not store or retain any credit card information, links to your banks. The information you enter are pass through and processed through those third party processors like Stripe and Paypal.

For “Pay Later” option, we may obtain some information your company and may ask you further information in order to grant you the maximum credit. Information you provide for credit assessment may be shared with credit insurance companies, banks and other finance agencies. Please do not submit any information you deem too sensitive to be shared.


When you place an order through the Site, we will maintain your Order Information for our records. You can delete your account and information regarding your transactions. If you wish to do so, please e-mail us at support@staalx.com


The Site is not intended for individuals under the age of 18.


We reserve the right to change this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions or any concerns, please contact us by e-mail at support@staalx.com or by mail using the details provided below: